Help & FAQ
Everything you need to know about using Subtrac to track and manage your digital subscriptions.
Getting Started
Sign in to your account
Click the Sign In button in the top-right corner of the header. Your account remembers all your settings across devices and sessions β you only need to sign in once.
Select your region
Use the region selector in the header to choose New Zealand, Australia, United States, or Europe. The service catalogue and pricing will update automatically to show services available in your region.
Toggle your active subscriptions
Find each service you currently subscribe to and click the toggle switch to mark it as active. Your monthly and annual totals update in real time at the top of the page.
Enter your actual prices
Click any price figure on a subscription row to edit it inline. Type your real monthly cost (from your invoice or bank statement) and press Enter. This is especially useful if you're on a promotional rate or a different plan tier.
Set your billing dates
Click the date badge on any active subscription row to set your next billing date. The Calendar view will then show all your upcoming renewals on a monthly grid.
Toggles & Subscriptions
Payment Accounts & Bank Accounts
Calendar & Billing Dates
Regions & Pricing
Free vs Premium Plan
| Feature | Free | Premium |
|---|---|---|
| Active subscriptions tracked | Up to 5 | Unlimited |
| Toggle on/off & custom prices | β | β |
| Billing date tracking | β | β |
| Calendar view | β | β |
| Manage Account links | β | β |
| Multi-region support | β | β |
| Payment Account Vault | β | β |
| Per-subscription account assignment | β | β |
| Bundle grouping | β | β |
| Billing reminders (coming soon) | β | β |
| PDF spend report (coming soon) | β | β |
Account & Privacy
Still have questions?
We're here to help. Reach out via the feedback button or email us directly.